Juba, Central Equatoria State, Republic of South Sudan
Transparency
ILA upholds robust systems for financial management, programme quality assurance, safeguarding, monitoring and evaluation, organisational learning and risk management.
Oversight
ILA’s organogram places its integrity functions outside the programme reporting line. Internal audit, legal advice, safeguarding and PSEA, and the complaints and feedback mechanism each hold an advisory relationship to the Executive Director rather than sitting beneath programme management.
Safeguarding, PSEA and accountability are institutional responsibilities across every department, not the concern of a single unit.
Policy library
17 policy documents are published in full below and may be viewed or downloaded. Where a category shows no document, the policy exists but has not yet been cleared for public release and can be requested from the head office.
ILA's founding constitution, and the charter setting out how its Board governs the organisation and the duties of its members.
PDF · 34 pages · 1.1 MB · 2021
ILA's founding instrument, made under the Non-Governmental Organization Act, 2016 of the Laws of South Sudan. It establishes the organisation's objects, membership, governance organs and procedures.
PDF · 172 pages · 0.9 MB
Defines the composition, authority, duties and proceedings of ILA's Board of Directors, and the standards of conduct expected of its members.
Standards governing all contact with children across ILA's programmes and partners.
PDF · 207 pages · 1.2 MB
Sets out ILA's commitments to protecting children from harm, the conduct required of staff and partners, and the procedures for reporting and responding to child protection concerns.
The standards of professional and ethical behaviour required of all ILA personnel and representatives.
PDF · 42 pages · 0.4 MB
The ethical standards, professional obligations and expected behaviour of everyone working for or on behalf of ILA.
Measures preventing, detecting and responding to fraud, bribery and corruption, and the protected routes for raising concerns.
PDF · 150 pages · 0.8 MB
ILA's framework for preventing and investigating fraud and corruption, together with the whistleblowing procedure and the protections available to those who report wrongdoing in good faith.
Commitments on gender equality, diversity, equal opportunity and inclusive programming.
PDF · 205 pages · 1.1 MB
ILA's approach to advancing gender equality, diversity and social inclusion across its workplace, its programmes and its partnerships.
How ILA delivers legal aid: eligibility, case handling, professional standards and client care.
PDF · 153 pages · 1 MB
Governs the delivery of ILA's legal aid services, including legal advice and representation, community legal clinics, mobile legal aid clinics, case management, confidentiality and professional standards.
How ILA collects, stores and protects personal data, including information belonging to legal aid clients.
PDF · 305 pages · 1.4 MB · 2026
Sets out how ILA handles personal and sensitive information, the rights of data subjects, and the safeguards applied to client and beneficiary records.
ILA/POL/DPP/001/2026 · v1.0
Standards for the responsible and secure use of ILA's information systems.
PDF · 139 pages · 1 MB
Governs the use, security and management of ILA's information and communication technology, including acceptable use, data security and system administration.
How ILA measures results, evaluates its programmes and remains accountable to the people it serves.
PDF · 136 pages · 0.9 MB · 2026
ILA's framework for monitoring programme progress, evaluating outcomes, ensuring accountability to beneficiaries and partners, and applying lessons learned.
ILA/POL/MEAL/001/2026
Identification, assessment and mitigation of institutional, programmatic and operational risk.
PDF · 70 pages · 0.6 MB
How ILA identifies, assesses, treats and monitors risk across its governance, programmes and operations.
Rules governing fair, transparent and competitive procurement, and the management of ILA's assets.
PDF · 198 pages · 1.1 MB · 2026
Procedures for procuring goods and services, selecting and managing suppliers, and recording, safeguarding and disposing of organisational assets.
Controls governing the management of grants and the stewardship of funds entrusted to ILA.
PDF · 160 pages · 0.8 MB · 2026
Governs how ILA applies for, administers, monitors and reports on grants, including donor compliance and financial accountability.
ILA/POL/GM/001/2026 · v1.0
Recruitment, employment, conduct and staff development standards, including volunteers and interns.
PDF · 140 pages · 1 MB
ILA's terms of employment, staff conduct, administrative procedures and human resource management arrangements.
PDF · 142 pages · 0.9 MB
Governs the recruitment, supervision, conduct and support of volunteers and interns engaged with ILA.
How ILA forms, manages and reviews partnerships, and engages its stakeholders.
PDF · 113 pages · 0.7 MB
Sets out ILA's approach to selecting partners, conducting due diligence, formalising agreements and engaging stakeholders throughout the programme cycle.
Institutional safeguarding and protection from sexual exploitation and abuse. ILA's organogram designates a Safeguarding Focal Point (PSEA) reporting independently of programme management.
This policy is maintained by ILA but has not yet been released for publication. It can be requested from the head office.
ILA's complaints and feedback mechanism, overseen by a dedicated Complaints & Feedback Mechanism Officer.
This policy is maintained by ILA but has not yet been released for publication. It can be requested from the head office.
Anyone — a client, a community member, a member of staff, a partner or a member of the public — may raise a concern about ILA’s conduct. ILA’s organogram designates a Complaints & Feedback Mechanism Officer and a Safeguarding Focal Point (PSEA) who operate independently of programme management.
Work with ILA
Donors and partners conducting due diligence can request ILA's governance, financial and safeguarding documentation from the head office.